This store is awful. I looked at the reviews before coming in and they were mostly good and the photos looked nice. All the animals are being neglected and it's very dirty. I came in here looking for a guinea pig. As soon as I walked in, there were 3 cats in cages that were very dirty with litter everywhere. 3 guinea pigs are being kept in a cage not even big enough for 1 guinea pig to live, and there's a tiny cage with at least 25 feeding mice. The cages for all of the animals clearly haven't been cleaned in awhile and had dirt and poop everywhere. I expressed my concerns to a male worker here, and he told me there's a girl here who doesn't care about her job and knows she's just going to get fired so she doesn't do anything anymore. Yet he won't take care of the animals, nor any of the workers will? Hm. Avoid supporting this store, they are cruel and neglectful to the poor animals.
Hopefully in the future, the PetValu HQ will enact a policy that ensures a clean environment because customers, animals and even the employees deserve it.
This is Jack's Aquarian redone to updated earthfair style
Consistently out of stock on products; takes extended period of time for anyone to help you. They simply don’t care.
We had to pick up some nail caps (Soft claw) for our cat and when we got home to use them, the glue was all dried up. Not too happy but that isn't the store's fault. We should have went to another store that had more of a selection, we would have been able to get the brand name Soft Paw which is not the knock off. The price we pay for waiting for the last minute.
I visited the store last weekend and was disgusted. It's been quite a while since there had been any cats in there for adoption, but the cages were still filthy and the litter boxes still had feces in them! As soon as you walk into the store you're hit with the stench. Thank God there were no cats this time. Even animals deserve dignity and to live in a clean environment.
After losing my heart rabbit "Timmy" I was given a rabbit from this place around the 13th-14th. Worried about how my "bunny" is acting and not feeling well called this location as this is where he was purchased from. Tony was awesome. Answered all of my questions and took the time to look some things up for me as I had as well to make me feel better and assure that my bunny should be okay. Just wanted to post on here of the excellent service I received over the phone. Glad he was the one who answered. Thank you Tony for the info you gave me about my new bunny. Btw, rabbits can be awesome pet's. Just don't get one and leave him her in the cage. I have an Australian Shepard and I tell u what, this rabbit is smarter than my dog. Love your rabbit if you decide to get one and u will see how much of a great actual "pet" they will make. Just keep their cages clean and fresh water every day!
Pet Valu is a US Pet Store based in Beavercreek, Ohio. Pet Valu is located at 3201 Dayton Xenia Rd, Beavercreek, OH 45434, USA.
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