the prices are high and the staff isn't very friendly. had a girl all but laugh at me when i asked her about different brushes.
Now that I have my money back, I can share what the salon at Ulta Beauty did to my hair. I went in for a color and trim with Sarah on Saturday and arrived home alarmed to find several large chunks of my hair had somehow been chopped off. If you know me, you know I have always had long hair, and cut it short back in the summer of 2015. I have been growing it back out for over two years and I'll now have to start over. It may seem superficial and like it's "just hair", but it's one part of myself that I actually love and find beautiful. This was my first hair appointment since my baby was born over 18 months ago, and I ended up with this. I was first offered a small partial refund, but ended up getting a full one today after speaking to several different employees. The money won't make my hair grow back any faster, and unfortunately the mistakes are so drastic its unable to be "fixed", so it is what is. It will grow back, I just want to share this so others can be aware of what happened so they don't have to get their hair messed up too. It took a long time to get my hair back to the length I wanted.
Lisa is awesome at the salon! She did my hair last week and I love it more each day! Trust her judgement and expertise because she is so talented!
not happy at all.. i got hired at ulta and along with that comes the perks of discounts. one of them being 50% off salon services and i already wanted to dye my hair so i took advantage of this. my hair before was platinum blonde and i showed Charlie a picture of myself a year ago with a warm brown color. Not only did she completely disregard what i wanted by dying my hair BLACK but she totally missed the back of my head...... its still blonde. it looks terrible and it’s embarrassing. im also hoping it didnt have anything to do with the fact that she had drama with my older sister which she mentioned during my appointment. Dying my own hair with a box from walmart and i know it will look better than what she did. If i hadnt worked there and was an actual customer paying full price, i would be livid walking out looking like this. safe to say i quit working there.
I love this store and it's the only place I buy my makeup at but the staff isn't very helpful! I know a decent amount about makeup, but there are some things that I have questions about and there is never anyone around to help. Either the place is understaffed or they just don't want to help you out. I'm still going to shop here just because they carry all my favorite brands, I just wish they could be friendlier.
Ulta Beauty is a US Hair Care Studio based in Beavercreek, Ohio. Ulta Beauty is located at 2720 Towne Dr #450, Beavercreek, OH 45431, USA.
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